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Last updated: Dec 11, 2025
fapo.au operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). fapo.au is powered by Shopify, which enables us to provide the Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymous or de-identified information. Depending on how you interact with the Services and as permitted by law, we may collect the following:
Contact details such as name, billing address, shipping address, phone number, and email address.
Financial information such as payment card details, transaction information, and payment confirmations.
Account information including username, password, preferences, and settings.
Transaction data including products viewed, added to cart or wishlist, purchased, returned, or exchanged.
Communications with us, including customer support inquiries.
Device information such as IP address, browser type, and device identifiers.
Usage information regarding how you interact with the Services.
We may collect personal information directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide your information.
We may collect information automatically through cookies and similar technologies when you use the Services.
We may receive information from service providers who assist us in operating the Services.
We may receive information from partners or other third parties.
We use personal information to process payments, fulfill orders, manage accounts, arrange shipping, handle returns, enable reviews, send account notifications, and personalize your shopping experience.
We may use your information to send marketing communications and display relevant advertisements based on your activity.
We use personal information to authenticate accounts, provide secure payment processing, detect fraudulent activity, and protect our Services.
We use your information to provide customer support and maintain our business relationship with you.
We may use personal information to comply with legal obligations, respond to lawful requests, and enforce our policies.
We may share personal information with Shopify, vendors, and service providers who perform services on our behalf.
We may share information with business and marketing partners to provide advertising services.
We may disclose information at your direction or with your consent.
We may share information within our corporate group.
We may disclose information to comply with legal obligations or in connection with a business transaction.
The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information you submit may be shared with Shopify and transferred to jurisdictions outside your place of residence.
To learn more about how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy.
Depending on where you live, you may exercise certain rights through the Shopify Privacy Portal.
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy, security, or content of those third-party sites.
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.
No method of transmission or storage is completely secure. We recommend avoiding unsecure communication channels.
We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.
You may have the right to access, delete, correct, or receive a copy of your personal information.
You may have the right to opt out of the sale or sharing of personal information for targeted advertising.
You may opt out of promotional emails using the unsubscribe link included in our communications.
For more information about rights related to data processed by Shopify, please visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising your rights. Identity verification may be required before processing requests.
If you have concerns about how we process personal information, you may contact us or lodge a complaint with your local data protection authority.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
If you have questions or wish to exercise your rights, please contact us at sales@fapo.au.
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